Two things to understand
A business warranty is an additional promise. It does not replace or put an automatic expiry date on rights provided by Australian consumer law. Second-hand goods can also be covered by consumer guarantees, taking account of relevant circumstances such as age, price and disclosed condition.
Product-specific information
Check the warranty information for your selected product and keep a copy of the listing and proof of purchase. This preview does not promise a standard warranty duration, battery threshold or manufacturer coverage for every item.
Administrator review: approve the commercial warranty provider, duration, inclusions, process and required wording before publishing an additional warranty promise.
Need help with an item?
Start at Contact with your order reference and a short description of the issue. You do not need a HeyGadget account to seek assistance. Our returns guide describes the next steps without replacing your legal rights.
For independent information, see ACCC consumer rights and guarantees.